Frequently Asked Questions

Q

How Much Is This Going To Cost?

A

In our years of experience, we have found that our clients prefer an accurate price based on their exact electrical problem. Most phone quotes are subject to change once the service technician arrives onsite. We do not believe that this is a fair way to do business. By allowing us to diagnose your electrical problem in person, you will know exactly what it will take to get the job done.

Q

When Can Someone Be Here?

A

We stay well staffed with only the best technicians to meet the needs of our clients. In most cases we can offer same day service, especially the earlier you call in. Call us and we will find a time that works for you!

Q

Will I Have To Wait Around All Day?

A

NO! Unlike some companies, Bertke Electric knows that your time is valuable. We will place you in a small (2) hour window that we will arrive in, and we will call you 30 min before we arrive to let you know we are on the way.

Q

Is There A Warranty?

A

Of Course! Everything Bertke Electric does is covered any where from 1-5 years depending on the type of work completed. Our warranty includes all parts and labor.* 

(* unless technician states otherwise)

Q

How Can I Pay?

A

Payment options include cash, check, Visa & MasterCard credit cards are accepted.

Q

When Can You Start The Work?

A

Our technicians arrive at your home ready and prepared to work. Only rare circumstances can cause a job to last more than one day.

Q

Am I Going To Be Without Power?

A

In Some Cases We May Have To Disconnect Power. If circumstances require power to be disconnected, the technician will inform you before he begins the work.

Q

Is Each Technician Licensed?

A

Yes, each and every one of our technicians are licensed to work on your home.

Q

If I Have Any Other Electrical Work That Needs To Be Done, Besides the Work that I Initially Called In For, Will My Technician Complete That Work Too?

A

Yes! Have your list of items prepared for our technician to look at while he is at your home. “We Love To Answer Questions”

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